Terms of Use

These terms govern your use of Keswick.net ("the site"), operated by KCS Solutions. By accessing or using the site you agree to these terms. If you do not agree, please do not use the site.

1. What Keswick.net is

Keswick.net is a local business directory and visitor information resource for Keswick and the surrounding Lake District. We provide listings, editorial content, event listings, and local information. We are not a booking platform and do not process payments on behalf of businesses.

2. Accounts

• You must be 18 or older to create an account.
• You are responsible for keeping your login credentials secure. Notify us immediately if you suspect unauthorised access to your account.
• One person or business may not operate multiple accounts to gain unfair advantage or misrepresent listings.
• We reserve the right to suspend or delete accounts that violate these terms.

3. Business listings

• Listings are free to create. Businesses are responsible for the accuracy of all information they submit, including opening hours, contact details, and descriptions.
• You must only list businesses you own or are authorised to represent.
• Listings must not contain false, misleading, defamatory, or offensive content.
• We reserve the right to edit, hide, or remove any listing at our discretion, including those that are incomplete, inaccurate, or in breach of these terms.
• By submitting photos, you confirm you hold the rights to use them and grant us a non-exclusive licence to display them on Keswick.net.

4. User conduct

When using Keswick.net you must not:

• Submit false or misleading information about any business or person
• Attempt to gain unauthorised access to any part of the site or its systems
• Use automated tools, bots, or scrapers to extract content at scale without our written permission
• Post content that is unlawful, abusive, threatening, or infringes on the rights of others
• Impersonate another person or business

5. Enquiries

When you use the enquiry form to contact a business, we pass your name, email address, and message directly to that business. We are not a party to any arrangement you enter into with that business and accept no liability for any transaction, booking, or service provided by listed businesses.

6. Intellectual property

All content produced by Keswick.net, including editorial articles, photography we commission, and site design, is owned by KCS Solutions or its licensors and may not be reproduced without permission.

Business owners retain ownership of photos and descriptions they submit. By submitting content you grant us a non-exclusive, royalty-free licence to display it on Keswick.net and in related marketing materials.

7. Third-party links and content

The site may link to or embed content from third-party websites (for example, webcam feeds, maps, booking pages). We are not responsible for the content or practices of those sites. Links do not imply endorsement.

8. Disclaimers

• Information on Keswick.net is provided in good faith but may not always be up to date. Always verify opening hours, prices, and details directly with a business before visiting.
• The site is provided "as is" without warranty of any kind. We do not guarantee uninterrupted or error-free operation.

9. Limitation of liability

To the fullest extent permitted by law, KCS Solutions shall not be liable for any indirect, incidental, or consequential loss arising from your use of Keswick.net or reliance on information published on it.

10. Governing law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they were last revised. Continued use of the site after changes constitutes acceptance of the updated terms.

12. Contact

Questions about these terms? Email [email protected].